If you know how to turn an enquiry into a confirmed booking, build confidence with prospective travellers and create a seamless experience from the first conversation through to departure, we'd love to hear from you.

This is an opportunity to join a close-knit, passionate team where your travel knowledge, commercial skills and attention to detail will make a real difference.

About the Role
Working with clients from their initial enquiry through to booking confirmation, you'll play a key role in converting interest into bookings while ensuring every traveller receives a high level of personalised service.

Your responsibilities will include:
Managing client enquiries and confidently converting sales opportunities into confirmed bookings.
Providing expert advice on a specialist range of group tours and cruises.
Preparing quotations, following up with prospective clients and finalising travel arrangements.
Booking international airfares through a GDS, with a strong understanding of fares and routing options.
Maintaining accurate client records and ensuring all booking details are managed efficiently.
Working closely with the operations team to coordinate bookings and resolve client queries.
Delivering a professional, supportive and seamless customer experience at every stage of the booking journey.
The role offers a hybrid working arrangement, with no weekend shifts or traditional retail shopfront hours.

About You:
You'll be an experienced travel professional who enjoys the balance of sales, customer engagement and detailed booking management. You're confident in your recommendations, proactive with follow-ups and committed to achieving great outcomes for both clients and the business.

To be successful, you'll bring:
At least five years' experience in a travel consulting role.
A proven ability to convert enquiries into bookings through consultative selling and effective follow-up.
Strong GDS proficiency and comprehensive international airfare knowledge across economy, premium economy and business class.
Excellent organisational skills, with the ability to manage multiple enquiries and priorities without compromising accuracy.
Outstanding written and verbal communication skills.
Proficiency in Microsoft Office, particularly Word and Excel.
A positive, professional and collaborative approach to working within a small team.

Why Join the Team
Work-life balance: No weekend work, with flexible employment options available.
Flexibility: Hybrid working, with the opportunity to discuss part-time hours or additional leave arrangements.
A specialist product: Build your expertise in a distinctive range of small-group tours and cruises designed exclusively for solo travellers.
A supportive team: Work alongside a professional, welcoming team that values collaboration, initiative and a positive attitude.
A rewarding role: Help travellers find the right holiday and feel confident about their travel plans.
Variety with focus: Enjoy a role that combines sales, client relationships and travel expertise within an established specialist business.
A business that's big enough to make a difference and small enough to care.