We are seeking an experienced Office Manager from the retail travel industry to oversee the smooth day-to-day operations of two established luxury travel offices on Sydney’s North Shore.

This role is suited to someone who understands the pace and nuances of a retail travel environment and enjoys supporting consultants, managing offices, and ensuring a premium client experience.

About the Role

Reporting to senior leadership, you will be responsible for the operational management of both offices, acting as the key point of contact for staff, suppliers and head office.

Key responsibilities include:

Managing the daily operations of two luxury retail travel offices
Supporting and coordinating frontline travel consultants
Overseeing office procedures, rosters, leave and basic HR administration
Ensuring exceptional presentation standards and client experience
Liaising with suppliers, landlords and service providers
Managing stock, stationery, systems and general office requirements
Assisting with onboarding of new staff and ongoing office compliance
About You

Proven experience in the retail travel industry is essential
Previous experience as an Office Manager, Team Leader, Senior Consultant or similar
Strong organisational and time-management skills
Confident communicator with a professional and polished approach
Comfortable managing multiple priorities across two locations
Proactive, solutions-focused and highly reliable
Passion for luxury travel and delivering a premium standard
What’s on Offer

Work within a well-established luxury travel brand
Autonomy and variety across two beautiful North Shore locations
Supportive leadership and stable, long-term opportunity
Competitive salary package based on experience
Option for part time.
If you are a retail travel professional looking to step into a pivotal operational role within a luxury environment, we would love to hear from you.